(03) 9500 0692

Terms and Conditions

Terms and Conditions of Sale

The following terms and conditions of sale ('Conditions') apply to the supply of goods or services ('Products') by Farnagh Pty Ltd to you, including all transactions for the purchase of Products through this web site. These Conditions should be read in conjunction with Farnagh Pty Ltd's Web Site Terms and Conditions of Use. In these terms and conditions, the expressions 'we', 'us' and 'our' are a reference to Farnagh Pty Ltd and includes its related entities.


Farnagh Pty Ltd

ABN 39 604 485 574
ACN 604 485 574
Orders

Your completion of the order form on this web site will constitute an offer by you to purchase the Products ('Order'). All Orders are subject to our acceptance.

Any Order under these Conditions must be placed via the forms provided on this web site and must specify information requested including, without limitation:
• quantity and description of the Products;
• full street address to which the Products are to be delivered; and
• current billing address to which the credit card statements are to be sent.

You must complete all information requested on the Order form before we process the Order. We will send you an email acknowledging the Products ordered as soon as possible after you have placed an Order. Our acknowledgement of your order by email will not constitute an acceptance of the Order. An Order for Products will only be binding on us when we accept the Order by a separate email once your payment has cleared. If we do not accept your Order for any reason, we will inform you by email or in writing.

Prices

All prices provided on this web site are inclusive of a Goods and Services Tax ('GST'), unless explicitly stated otherwise. The GST payable by you will be shown on the invoice provided at the time of delivery of the Products.
The purchase price for the Products will be at our selling price on the date of our receipt of the Order, less any applicable discounts in effect at that time. All Orders will attract a delivery charge as set out on our Delivery page. Click here to view The Bedspread Shop Delivery details. 

We will not be responsible for errors in pricing that appear on this web site. We will notify you in the event of a pricing error on the web site before an Order is delivered, and you will have the opportunity to cancel your Order in accordance with these Conditions.

Payment

Payment for Products purchased from The Bedspread Shop via this web site can be made by VISA ,MasterCard or American Express credit cards.

The Bedspread Shop will verify the credit card information you submit and will advise you that your payment has been accepted. You must submit to The Bedspread Shop such information as may be reasonably requested by The Bedspread Shop for the authorisation and verification of your credit card purchases. 
We undertake to safeguard your financial and personal information and automatically encrypt all sensitive information sent between your computer and our servers. Your personal information is protected by SSL with the highest level of encryption commercially available to ensure that your transaction is safe and secure.
The Bedspread Shop will deliver the Products to you only once the payment has cleared into the specified The Bedspread Shop bank account.

The Bedspread Shop reserves the right to decline any payment that is believed to be fraudulent and exercise its lawful remedies if a dispute arises over payment through your credit card provider. If your credit card provider rejects a payment when due, The Bedspread Shop at its discretion may delay or cancel delivery of any Order you have placed.

The Bedspread Shop has the right to offset and deduct from any refund due to you all sums owed by you to The Bedspread Shop. If your account is placed in collection, The Bedspread Shop will be entitled to claim all reasonable expenses for collection, including legal fees incurred.

Delivery and Cancellation

We will deliver a Product between 1-10 business days  after acceptance of an Order.

If you wish to change or cancel your Order, you must immediately contact us by telephone on +61 (03) 9500 1222 or email at [email protected] and we will endeavour to accommodate your request, if the Products have not been dispatched. If you change or cancel your Order after 48 hours in which you have placed it, we reserve the right to charge you any costs we have incurred in relation to your Order, including, but not limited to, transportation and administration costs, and such costs will not exceed more than 50% of the total price of the ordered Products.

Stock Availability

If a Product is "out of stock" when we process your Order, we will contact you to discuss revised delivery times or refund options.

Returns Policy

You may return Products to us for exchange or refund within 7 days of receipt of the Products, provided that the Products are in perfect condition, unused, unwashed and are accompanied with their original packaging.

Due to health regulations products such as quilts ,pillows, mattress toppers and underblankets cannot be returned after use, however where possible we will endeavour to " top up or reduce fill volumes" where possible at a price which would reflect the volume and labour factors of each situation. Such charges would be independently discussed with each customer preferably by phone call, reverse charges welcome!

Products must be returned to the following address, at your own cost, with a dispatch note stating our original invoice number:

The Bedspread Shop
106 Glenferrie Road, 
Malvern VIC 3144.


Once we have received the returned Products, we will notify you via email of your exchange or refund. Delivery costs will only be refunded if the return is as a result of our error.

If you believe any Products are faulty, please contact Customer Services immediately on +61 (03) 9500 1222.


Title and Risk

You agree that until payment of all moneys owing to us, the Products remain the property of Farnagh Pty Ltd. The risk of any loss or damage to the Products passes to you from the time we dispatch the Products to your specified address or other agreed address.


Liability and Indemnity

Except as required by law, all warranties beyond those expressly given in these Conditions, whether express or implied and whether statutory or otherwise, with regard to the Products as to quality, fitness for purpose or any other matter are excluded.

Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:
− if the breach relates to goods:
− the replacement of the goods or the supply of equivalent goods, or
− the repair of such goods, or
− the payment of the cost of replacing the goods or of acquiring equivalent goods, or
− the payment of the cost of having the goods repaired; and
− if the breach relates to services:
− the supplying of the services again, or
− the payment of the cost of having the services supplied again.

 

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